TrustFares.com

4.1

116 reseñas
  • 5 estrellas

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  • 2 estrellas

  • 1 estrellas

82%

82% de los usuarios recomiendan TrustFares.com. Por encima del promedio en esta categoría

Por encima del promedio

Resumen de reseñas

4.1

82% de los usuarios recomiendan TrustFares.com.

TrustFares.com reviews reveal a strongly mixed sentiment among customers, with experiences ranging from highly satisfied to extremely dissatisfied. On the positive side, many users commend helpful and responsive agents—particularly Lucas, Jeff, and David—for securing low fares and assisting with last-minute or complex group bookings. Several reviewers mention smooth booking processes, clear fee breakdowns, and successful resolution of travel hiccups. However, a significant number of customers report recurring issues: unexpected fare increases after booking, being asked to call for 'verification,' delayed or missing e-tickets, and claims of bait-and-switch pricing. Some users allege deceptive advertising and upselling tactics, while a few even question if TrustFares.com is legit. Complaints about poor communication and refund difficulties are also present. In summary, TrustFares.com customer reviews show that while some travelers enjoy attentive service and affordable fares, others encounter serious trust and transparency problems, making it essential to proceed with caution.
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Categoría:

Agencia de Viajes

TrustFares.com es el puesto 2 de 3 mejores empresas en Agencia de Viajes en RealReviews.io

Acerca de TrustFares.com

TrustFares, a team of dedicated travel advisors and guides, stands out as a group of passionate travel geeks. With extensive knowledge and experience, they tackle unsolved challenges in the travel and tourism realm. Leveraging the latest travel technologies, TrustFares' website ensures the selection of the lowest airfares for its customers. This online travel agency approaches its operations with seriousness and commitment, channeling energy, passion, and enthusiasm daily. TrustFares is devoted to making flight reservations effortless, reflecting its dedication to providing top-notch service in the competitive world of online travel.

Key Details:                                                                  

  • Location: The company is headquartered in Lake Charles, Louisiana, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2017.
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  • D

    Diana Ruiz

    1 reseñas

    United States

    The cost was lower than anywhere else I looked on the internet.

    The cost was lower than anywhere else I looked on the internet. They sended my boarding passes early enough so I could sort out my seat and luggge.

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  • S

    Sam

    1 reseñas

    United States

    Good support team, they have a phone numbre

    Good support team, they have a phone numbre if you need to update something and they are kind. Also, very nice cost.

    0 comentarios

    Respondiendo a Sam

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  • A

    Anonymous

    1 reseñas

    United States

    I spoke with the customer servis worker Kevin

    I spoke with the customer servis worker Kevin, and he was very kind and gave me all details I needed to solve my problem.

    0 comentarios

    Respondiendo a Anonymous

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  • S

    Shake

    1 reseñas

    United States

    The customer service was really good

    The customer service was really good, and I felt well taken care of. I would definitely consider doing business with you again in the future. Thank you for your assistance, and I hope you have a wonderful day.

    0 comentarios

    Respondiendo a Shake

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  • J

    Jasmine

    1 reseñas

    United States

    They made everything so simple for me!

    They made everything so simple for me! Took the effort to find what fits my schedule. It was great working with them.

    0 comentarios

    Respondiendo a Jasmine

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  • A

    Anonymous

    1 reseñas

    United States

    Lucas was very friendly and knows

    Lucas was very friendly and knows a lot about the process. He is also very patient and does his job really well. Great work Lucas

    0 comentarios

    Respondiendo a Anonymous

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  • A

    Anonymous

    1 reseñas

    United States

    I had to quickly book a flight after my original

    I had to quickly book a flight after my original airline canceled because of weather, and within no time, Jake was ready to assist. He managed to secure a booking for us at a fair price. Thanks again, Jake, for your help!

    0 comentarios

    Respondiendo a Anonymous

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  • M

    Mariah

    1 reseñas

    United States

    I had to book a last-minute flight

    I had to book a last-minute flight because my main airline was canceled due to bad weather. Within no time, Jake helped us secure a booking at a fair price. Thanks again Jake for your help!

    0 comentarios

    Respondiendo a Mariah

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  • G

    George

    1 reseñas

    United States

    The customer service was good.

    The customer service was good. They were quick and helpful. They called me to confirm the booking I wanted. They also answered all my questions.

    0 comentarios

    Respondiendo a George

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  • M

    Mariam

    1 reseñas

    United States

    I had to book a last-minute flight

    I had to book a last-minute flight after my original airline canceled due to weather. In no time, Jake was available to assist us and managed to secure a booking at a great price. Appreciate your help, Jake!

    0 comentarios

    Respondiendo a Mariam

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  • M

    Manish

    1 reseñas

    United States

    The service support was very helpful

    The service support was very helpful, and the communication was clear. The response time was fast, and I really appreciate all the help.

    0 comentarios

    Respondiendo a Manish

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  • j

    jayne

    1 reseñas

    The agent Lucas is friendly and quite helpful.

    The agent Lucas is friendly and quite helpful. He also returns calls and ensures the booking process goes along easily.

    0 comentarios

    Respondiendo a jayne

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  • M

    Mani

    1 reseñas

    Service support is really nice

    Service support is really nice and telecommunication was good and help was very fast, thank you so much for your ef forts.

    0 comentarios

    Respondiendo a Mani

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  • R

    Ram

    1 reseñas

    Impressive!

    Impressive! This is how I would describe the service and the simplicity of using TrustFares for my recent bookings! Really easy! I was unsure, so I reached out via 'Live Chat' with Lucas to confirm. And indeed, it is/was that easy, clear, and an overall good experience using this service! I will be suggesting this to everyone I know!

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    Respondiendo a Ram

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  • A

    Anonymous

    1 reseñas

    Worst travel booking imagable

    I don't know how these people sleep at night. Complete and total fraud, they know damn well what they are doing. Book a flight at one price knowing that they are going to drag you around for couple days then have you call and flat out lie to you. My booking tripled in price while on the phone with them, also while on the phone I went to there site typed in same iterinary and the exact price they said they could no longer honor was still there. I've always used booking buddy for my flights but never again. On top of all that the people I did talk to there, which by the way is not in America, told me that I couldn't cancel and if I tried to book elsewhere on same day that I would not be allowed to fly they said if I wanted to fly that day I would have to conceded and pay the triple price. All of that was a lie also I called the airline and they do not share flight list with each other. Also said when they take the money from my account I would have to request a refund from the airline which they said would take 60 to 90 days. The worst people their are. Negative 5 stars

    0 comentarios

    Respondiendo a Anonymous

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  • J

    Jefferey

    1 reseñas

    Jake really helped me out.

    Jake really helped me out. I needed to get home fast, and he made it happen in no time. I missed my flight at first, but it was no issue at all.

    0 comentarios

    Respondiendo a Jefferey

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  • A

    Anonymous

    1 reseñas

    I was quite satisfied with how my ticket

    I was quite satisfied with how my ticket was handled, and I really appreciated Lucas's assistance throughout the process. His support made things much easier for me. Thank you, Lucus!

    0 comentarios

    Respondiendo a Anonymous

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  • E

    Erick

    1 reseñas

    Everything went well.

    Everything went well. I believe there was just a miscommunication at the start and my ticket didn’t include the gate number, which made it a bit harder for me. But besides that, all went good.

    0 comentarios

    Respondiendo a Erick

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  • C

    Coach

    1 reseñas

    S C A M ....... W H Y

    I just reserved ticket $97 waiting for E ticket only to get a email which says call. I confirm info , put on hold 4 min.. O h I guess the Airline put your ticket on standby me?WHAT? I can check he says on price fore same FLIGHT. comes $200+ and says for 15 min It's cheaper than direct , It would be $300+ I went Off. prayed for him and begged him to STOP this sales ungodly immoral tactic. Canceled wasn't charged as of yet**** will keep an I on my CARD & let bank know to block any $ they try to put through. Wow honestly is such a lonely word!

    0 comentarios

    Respondiendo a Coach

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  • V

    Van E

    1 reseñas

    David was very kind and supportive.

    David was very kind and supportive. He assisted me in getting a last minute flight after my other airline canceled. I will for sure buy more tickets with Trustfare again.

    0 comentarios

    Respondiendo a Van E

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  • S

    Sallay A

    1 reseñas

    Rocco was really considerate and took

    Rocco was really considerate and took into account my needs for flight dates. He also did it in a prompt fashion. You did a great job

    0 comentarios

    Respondiendo a Sallay A

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  • A

    Anonymous

    1 reseñas

    Steve had a big task to help my wife and me with the deal

    Steve had a big task to help my wife and me with the deal, and he did just what he promised—got us on a flight and back to Seattle. Great job Steve!

    0 comentarios

    Respondiendo a Anonymous

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  • E

    Elteg

    1 reseñas

    The sales agent Mr. Lucas was very supportive

    The sales agent Mr. Lucas was very supportive and guided me through the whole process. He really knew what he was doing and provided great assistance, making sure I understood everything clearly.

    0 comentarios

    Respondiendo a Elteg

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  • L

    Larry

    1 reseñas

    My journey to Orlando was quite enjoyable

    My journey to Orlando was quite enjoyable; the staff was humorous, which made the trip more relaxing and fun.

    0 comentarios

    Respondiendo a Larry

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  • R

    Rock

    1 reseñas

    Fraudulent

    Do not book through trust fare it is a fraudulent website. I book a ticket and never received a ticket, they are a fraudulent and devious,.

    0 comentarios

    Respondiendo a Rock

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  • A

    Anonymous

    1 reseñas

    Scammers

    Booked a ticket for . They sent email with booking number assigned by trustees but not actuall tickets, in email I was told they will send an other email with booking details, waited over night, called next day they said I will get ticket by evening, called after evening they said wait 24 hours, called after 24 hours they said by th end of day, now they want me to call them and pay way too much to book from them again and over the phone, don’t trust scammers for your travel needs

    0 comentarios

    Respondiendo a Anonymous

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  • A

    Anonymous

    1 reseñas

    Lucas was very helpful and made

    Lucas was very helpful and made my time very nice. He found great deals and assisted with all my worries. Highly recommend!

    0 comentarios

    Respondiendo a Anonymous

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  • a

    ajam

    1 reseñas

    Lucas has been really great and made

    Lucas has been really great and made my time very enjoyable. He found me fantastic offers and helped with all my worries. Highly recomend!

    0 comentarios

    Respondiendo a ajam

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  • j

    jose s

    1 reseñas

    Lucas was really helpfull and well knowledgable

    Lucas was really helpfull and well knowledgable about the transactions. He has a good patience tolerance and does his job great! Lucas did an exclent job

    0 comentarios

    Respondiendo a jose s

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  • I

    IMMOUNE

    1 reseñas

    Imagine finding flights at prices so low, it feels like stealing a deal!

    Imagine finding flights at prices so low, it feels like stealing a deal! Lucas from TrustFares.com made it happen for my family with utmost ease and efficiency. His knowledge and quick action found us the perfect flights, even in a competitive market. This isn't my first time using TrustFares.com, and Lucas consistently delivers the best prices. If you're planning future travels, don't miss out—book your flights with TrustFares.com for unmatched savings and a seamless experience!

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    Respondiendo a IMMOUNE

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