TrustFares.com

Good

It was a good trip with you and I didn’t face any problems with it so yea encouraging the others to deal with you later

Great customer service

Great customer service. Quick and efficient. They rang me back to confirm the booking I wanted. Answered all my questions.

Misinformation

My flight from Chicago to Fort Myers was canceled at boarding time. I needed to rebook and had to buy one way tickets in order to get to and from within my time line. Trust Fair helped me with my return flight from Fort Myers to O'Hare. The first flight they confirmed with me had an issue. I received a message from trust fares I needed to call them regarding my booking. When I spoke with an agent about the booking tickets were no longer available for the flight they had booked me on so I had to take an earlier flight that went from Fort Myers to Chicago then to Cincinnati. I was assured that this would not be a problem as long as I wasn't checking bags. When I got to the airport and was boarding all of the overhead compartments were full. My bags had to be checked and when the agent checked my boarding pass she argued that I was going to Cincinnati not Chicago. I wasn't given the opportunity to show them my confirmation and emails to confirm that I had been bumped from a later flight to this flight. I was accused of fraud and trying to get cheaper tickets by buying the flight to Cincinnati rather than directly to Chicago. I was told to get on the plane and send my bags to Cincinnati or I could repurchase tickets for another flight. Fortunately when I got to Chicago and spoke to an agent who I was going to file a claim with to get my bags was able to get the bags pulled from the flight to Cincinnati. It was very stressful and I was traveling with my granddaughter who was very embarrassed by the whole situation. I don't know if this problem resulted in giving me a connecting flight or just the agent at the terminal but hopefully correct information will be given to all customers. Thank you

I’m very happy

it is very good service Good luck next time I’m pocket Thank you thank you ❤️ I’m happy thank you

Flight reviews

They helped me get my flight booked when it overbooked the first time fast services no complaints from me

Very confusing

Very confusing. I requested a ticket direct from Los Angeles to Lima, and instead it was showing Los Angeles to Guayaquil

They wer helpful

They wer helpful n' provided me wif the best flight. At the start I woz avin' some trubl findin' the best flight.

Good

Evreything good. They help me find the flight I need at a good price, and Always answering my calls in case of need.

Good job

Very nice customer service. The person that I was speaking to was very kind, and very respectful. Overall great Job.

Good customer service

Very good customer service i would do business with you again . Thank you for you service and have good day

Great customer service

They was able to find a great last minute flight for me very affordable and great airline like Soutwest

The company did a great job handling

The company did a great job handling our holiday group trip. Steve ensured everyone in our party was booked and taken care of. Thanks for your assistance!

Online Booking

Great customer service and no hassle. No extra cost. All the information is clearly. Keep up the great work.

This company is not honest.

This company is not honest. I booked a flight, but they couldn't confirm the price. Now they're trying to sell me the same flight at a higher price directly from the airline. Don't rely on them.

Well, at first, the tickets didn't

Well, at first, the tickets didn't work out, which bummed me out. But TrustFares came through and found me cheaper tickets than I could on my own. The person helping me was really patient and nice.

This company is utterly deceptive.

This company is utterly deceptive. I reserved a flight, and they can't confirm the price, attempting to push a higher cost through the airline directly. Trust is an issue here; caution is advised.

The company attempted a deceitful

The company attempted a deceitful tactic with my airline tickets. After purchasing 2 tickets with reserved seats, I received an email the next day prompting a "verification" of my reservation. To my dismay, they claimed the ticket prices had surged by over $250 each, alleging they hadn't charged my credit card the previous day. This maneuver appeared to be a blatant scheme to extract more money. I refused to pay the additional amount and vowed never to use their services due to their questionable practices.

DONT DO IT. Attempted

DONT DO IT. Attempted to book, but received an email/text the next day insisting on a verification call. They attempted to alter my original booking, changing times, flights, and price. Even the closest alternative was $300 pricier. Opted out and canceled my card for security. Proceed with caution.

Reserved a ticket to Argentina

Reserved a ticket to Argentina, advertised at a lower cost than the airline. Received an email demanding a "verbal verification" via an Ohio number, answered by an Indian representative. During the call, informed that the initially quoted price was no longer valid, and the revised ticket cost exceeded the airline's rate. Questionable business practices and pricing discrepancies raise concerns about the legitimacy of this service.

The initial ticket hiccup was a letdown

The initial ticket hiccup was a letdown, yet TrustFares managed to secure me more budget-friendly options than my solo attempts. The attendant displayed commendable patience and assistance throughout the process.

The online ticket price displayed

The online ticket price displayed conflicted with the actual amount charged. After purchasing, a request for verbal verification led to a surprise increase in the ticket price. Upon calling, the agent explained the change and charged extra without justification. Trustfares' service is subpar, as calls are continually transferred, necessitating repeated information sharing. This experience leaves me hesitant to use their services in the future.

This marks my second experience

This marks my second experience with Trust Fares, and I remain satisfied. The agent efficiently secured a budget-friendly ticket with my preferred itinerary. I recommend their services and intend to utilize them again. Discovered through Wego.com, they've consistently delivered on my travel needs.

The pricing was reasonable, but

The pricing was reasonable, but I found communication to be somewhat challenging. Confirmations took 24 hours, which was a bit inconvenient. Considering these factors, I'm hesitant to use this website again.

Initially, the first batch of tickets

Initially, the first batch of tickets proved disappointing, causing some frustration. However, TrustFares managed to secure more budget-friendly alternatives, surpassing what I could find independently. The attendant displayed commendable patience and assistance throughout the process.

Scam company. Booked a flight,

Scam company. Booked a flight, 6 hours later I get an email saying to call them. I call, and they tell me that the fare is sold out, and now it's $230 more. Definitely would not recommend this company.

The company engages in deceptive advertising

The company engages in deceptive advertising, luring customers with low prices, and subsequently demands a call for additional charges post-purchase. This practice is unethical, and misleading, and creates a negative customer experience, eroding trust in their advertised pricing and transparency.