Farehutz

Rose assisted me with my booking and helped

Rose assisted me with my booking and helped me get my boarding pass. Besides that, she shows great customer service skills.

Emily was really nice and helped me by sending

Emily was really nice and helped me by sending links so I could get my boarding pass for my flight to Huntsville tomorrow.

Kind and willing to assist with the problems

Kind and willing to assist with the problems we had when we called. Emily was very helpful and answered all my questions quickly. She was really good.

When I first booked through Farehutz, I paid $467 for my ticket.

When I first booked through Farehutz, I paid $467 for my ticket. Later that night around 11pm, they called me saying my flight wasn’t available unless I paid $1100, which seemed strange and unfair. They changed my booking to a different airline at less convenient times for $700. I accepted since it was close to prices I found elsewhere. They couldn’t give me a seat until 24 hours before the flight. The good part is I finally got my seats and a confirmed ticket with no extra charges.

Frank Miller helped me out and did a good job!!

Frank Miller helped me out and did a good job!! He was nice and gave answers to all my questions pretty quick. I didn’t have to wait long or sit on hold to get what I needed. Realy smooth experience.

Frank Miller helped me with my flight stuff.

Frank Miller helped me with my flight stuff. He knew what he was doing, was nice, and got things sorted for me. I’d tell other peaple to use this company too.

The agent I spoke with was nice, smart, and solved the problem really fast!

They answered all my questions clearly and made sure everything was fixed right away. I felt confident they knew what they were doing and didn’t have to wait long at all. Overall, a good experience from start to finish!

Emily from Farehutz helped us get our check

Emily from Farehutz helped us get our check on and boarding passes quick and simple. We feel glad and pleased with her help and the support we got for our fligths.

service is really great! very fast and Ryan the agent

service is really great! very fast and Ryan the agent who assited me is simple to reach, very nice and works well. i will surely make my booking agan

Service is really great!

Service is really great! Very quick and Ryan, the agent who helped me, is easy to reach and so polite and professional. I will definetly book again!

Ryan assisted me today!

Ryan assisted me today! He was amazing and very informative. Easy process. Great support - thank you!

I contacted Farehutz for boarding passes

I contacted Farehutz for boarding passes, and Hailey from the Support Team was very helpful. She sent the boarding passes to me by email in no time and made that part of the process easy. Thanks Hailey!

What I like most about Farehutz is that you ALWAYS

What I like most about Farehutz is that you ALWAYS get a person to talk to, and right away. Really good customer service!

Great support team.

Great support team. The agent really tried hard to help me fix my kid's birth date AND find good prices for my eldest child's wedding this summer!! Thanks a lot!

Overall, even though there were quite

Overall, even though there were quite a few issues with getting my tickets, and I would have liked to know it’s somewhat of a lottery if you'll get on the plane, I managed to get the assistance needed to still make my journey.

Ryan helped me with my check-in and made

Ryan helped me with my check-in and made the whole process so easy. He was really friendly and took care of everything quickly. Thanks again!

Clark Cooper took more than an hour

Clark Cooper took more than an hour to ensure everything was sorted out and answered all my questions. Noah Brown also helped by sending me my boarding pass via email. Both of them are hardworking and friendly people. It was a pleasure working with this company.

The staff is very nice, especially Hailey.

The staff is very nice, especially Hailey. She was really helpful and took the time to answer all my questions. They reached out to me quickly when there was a problem with my booking and offered a solution that was better than my first reservation. I would definitely choose them again with no hesitation.

They took the time to make sure the details

They took the time to make sure the details fit the flights I needed for April – As a retiree, I’m on a budget and have limited resources – everything worked out great!

Helped me find a good price for a last-minute flight.

Helped me find a good price for a last-minute flight. Thanks to Ryan for making sure my e tickets were sent!!

At first, the booking I made online

At first, the booking I made online didn’t go through and wouldn’t confirm. I decided to call for help, and they quickly took care of the issue. It was handled smoothly, and everything worked out in the end.

Booking my flight last minute went smooth

Booking my flight last minute went smooth, and all my queries were handled in a professional manner. Noah Brown was there to assist me and did a great job of keeping me updated on my travel status.

Carolina is a great person to talk to.

Carolina is a great person to talk to. She is really helpful and very professional. I am happy with her service, thanks Carolina!

SCAM

This is a total SCAM! The price shown is not what you get. Even when you check the box that says you're still thinking about buying the extra cancellation coverage it doesn't matter. They will not let you get your money back or cancel anything.

Antonio responded quickly to my questions

Antonio responded quickly to my questions and was really helpful with the flight check in when I needed it.

Bait and Switch Scam

They post tickets on other aggregate sites where the return trip is not actually available, they just advertise that it is. When you attempt to purchase the tickets, it will show "processing" and then they will call you and tell you that the return flight "just got purchased" and the only available return flights are much, much more expensive. The kicker is unless you clicked cancellation insurance they will refuse to refund your departure flight, despite it being sold as a pair with the return flight ticket. I saw that hours after the return ticket "just got purchased" that they still had the exact same fares posted. I am not leaving a name or order ID on this review because I do not trust this company under any circumstances, and they have enough of my info. Reps lied repeatedly and would transfer me back and forth with each one reading the exact same script. Despicable behavior.

Adrian was very helpful in getting

Adrian was very helpful in getting my children checked in for their upcoming flight and adding the checked bag for me. He made the process easy

I was helped by Sam Smith and Emma Lee

I was helped by Sam Smith and Emma Lee, they really made my time with Fairhuts easy and smooth. I will surely use their services for my next journey, thanks again!

Daisy was very helpful and made sure to keep in touch.

Daisy was very helpful and made sure to keep in touch. Clark also did a good job and stayed on the line even when I made a mistake with the travel dates. He was patient and friendly throughout. I give 5 stars!

The customer service from Daisy was decent

The customer service from Daisy was decent since she took the time to call and confirm that we are checked in properly at the airport to prevent long line ups before our flight.