EconomyBookings.com

Atención correcta al cambio

Tuve que modificar horario a última hora. El bot tomó el caso y en media hora me llamó una agente. Pagando diferencia, ajustaron la reserva sin drama.

Cambio gestionado por chat

Necesité mover la hora de retiro. El bot derivó a agente y lo ajustaron sin multa, con confirmación por correo en minutos.

Chat correcto, devolución lenta

Cancelé con anticipación y el soporte respondió claro, aunque el reembolso cayó tarde a su wallet. Igual recuperé la plata tras insistir.

Barato online, caro en mostrador

La reserva fue barata y simple, pero al retirar el auto el proveedor pidió depósito alto y seguros extra. EconomyBookings medió poco en la disputa. Sirve para comparar, pero hay que leer condiciones finas y llevar tarjeta con cupo.

Good car, pricey deposit

The vehicle was spotless, but I felt tense leaving a huge hold on my card. Reading the rate upfront helped.

Cheap rate, read terms

Booking was simple and price beat others, but the desk required a hefty deposit and tried to upsell insurance. Still a deal if you prepare.

Refund clarified quickly

Asked about a cancellation refund going to wallet. Support replied next day with options to withdraw or apply to a new booking. Clear directions, not fluffy.

Really good pricing

Really good pricing. I did not think they would be so caring and helpful. I even got a call from customer service to check the booking. Looks like it might have been a small glitch I wasn’t aware of. Happy

simple to handle but I'm still a bit unsure

simple to handle but I'm still a bit unsure which rental car place I should head to when I get there.

Booking online was simple.

Booking online was simple. The car options and making sure the insurance excess was included went smoothly. The terms and conditions were clear and not filled with too much legal jargon. I haven't picked up the car yet, but I hope everything goes well.

The car insurance terms are all nonsense.

The car insurance terms are all nonsense. When I buy FULL coverage it should mean no worries. What's with all the small print!!

I could easily enter the pick up and drop

I could easily enter the pick up and drop off times at various locations and was offered a good selection of vehicles to pick from, and the prices were fair and resonable.

The total price area should be on the right side

The total price area should be on the right side (not on the left) - it caused some confusion. Other than that - nice!

The young guy was really nice and helped

The young guy was really nice and helped me a lot with the steps. I'm 71 and it was hard to change my booking through email, but the person on the phone was very suportive.

Smooth and simple booking experience

Smooth and simple booking experience, quick and easy to use… rented a car in Paris a fortnight ago and everything was fine. Good service, hope it continues, will review again after getting the car in Heraklion Crete.

Grateful for the fair prices!

Grateful for the fair prices! My husband had big surgery and I needed a reliable car for follow up visits. Will always look here first from now on!

The service was fantastic! Everything went smoothly.

The service was fantastic! Everything went smoothly. No issues whatsoever. I booked the car online, paid with my card, and received a voucher for checkin. I opted out of their insurance since I have my own with better coverage. I got a letter from my insurer to show during checkin. The car was better than I imagined. I got a new, high-end model. Very comfy. Dropping off the car was simpler than picking it up. They checked the car and the fuel, and then I was set. The staff was friendly and explained everything clearly.

DO NOT USE THIS COMPANY. I REPEAT DO NOT USE THIS COMPANY!!!

Had a reservation, paid in full prior to pickup. When I got to the car rental counter they had zero cars available even thou I had a reservation. Economy Bookings said their support staff takes 10-15 days to get to new cases. They e been doing everything possible to not give a refund. I had to go thru another company pay another $500 while I wait weeks for just an answer to my email. After 4 days of silence everytime you try and call you press 1 and then nothing I got an Indian women that said she understands and there's nothing she can do bc it's a support issue. So just don't waste your time and money just in case.

I made a booking back in January, but now

I made a booking back in January, but now I want to switch to an automatic car instead of a manual. Economy Booking is one of the few places where you can find smaller automatic cars, which is handy in Europe where big cars are hard to park. This morning, I called three times and chatted with three different guys. They were all helpful in explaining how to cancel one booking and make another. I've used Economy Bookings before without any problems. :) I'm not a big fan of the no cash refund policy, but considering the cheaper prices, I'm okay with using the credit in my E-wallet. It worked out well!

Well, things seem alright.

Well, things seem alright. We've sorted out our booking, made the payment, but haven't picked up yet. The website could be easier to use, but the helpline was alright and guided me through. I reckon they should highlight more about the extra charge for cancellations without rescheduling.

Absolutely dreadful experience!

Absolutely dreadful experience! Initially, my rental process went smoothly until the return, where chaos ensued. Despite leaving the keys and receipt as instructed, I was hit with an unexpected $500 charge days later. Attempts to resolve the issue with a responsive woman were futile; she remained silent despite providing evidence of my absence during the alleged extra rental days. Five months later, still no resolution. This service is an utter disappointment, testing my patience and showcasing a complete lack of accountability.

A site best avoided! It presents

A site best avoided! It presents questionable or non-existent car rental options with ZERO flexibility for cancellations or modifications. Refunding incurs a hefty $65 processing fee, and the reimbursement, if it happens, takes a painstaking 3 weeks. The suggestion to use the "refunded" amount as credit is impractical, as many reputable providers only permit partial payments online. Unsettling business practices at play here.

Puzzled by the inconsistent pricing

Puzzled by the inconsistent pricing between my PC and phone. The disparity is frustrating, and the two-day no-refund policy for plan changes adds to the dissatisfaction. It's disheartening when pricing isn't transparent and flexibility is limited. Hope the company addresses these concerns for a more customer-friendly experience.