Kickscrew.com

Envío caro y lenta aduana

Bah, el par llegó original y prolijo, pero el shipping fue saladito y la aduana tardó más de lo prometido. Quedé conforme, no encantada.

Legit pair, slowish ship

Skeptical at first, I ordered Instant Ship and the pair passed my sniff test. Sizing matched retail. Shipping took longer than the label predicted, likely customs. Still happy with the shoes.

Quality checked, fees sting

Packaging felt premium and the sneakers are legit, but return policy stings. Shipping and restocking fees make you think twice, so I measured carefully.

Hard-to-find kicks arrived

Signed up, grabbed my size, and checkout was painless. Tracking updates were frequent. Box came clean with correct style code. Watch customs though if you’re overseas.

Big sizes are easy to find and home delivery works well

Big sizes are easy to find and home delivery works well, which I like, but the prices are high, even more with importt fees added on.

Good afternoon, I’m happy I could try the retro

Good afternoon, I’m happy I could try the retro at an early release before all others. The experience was really nice and the staff was very helpfull, making it simple to enjoy.

Fast delivery, item matches exactly what was shown

Fast delivery, item matches exactly what was shown on the site and described. This is my second purchase and I will keep ordering from them, for sure.

nice quality stuff…

nice quality stuff… picked up my picky kid’s favorite hoodie from here. and she owns about 40 hoodies already so that realy says plenty. shipping fee is fine because the price overall is still less than I thought it would be. very happy with our order

I would give zero stars if possible

I would give zero stars if possible, I have been waiting over a month for my shoes and each time I call they say next week. It’s been weeks and still nothing. They claimed to have left Jamaica Queens on August 31, but no updates since. Today is September 19, maybe they are carrying them by foot to me.

I got these for my brother.

He’s a BIG King James fan. He owns LOTS of LeBron 7s. These look even nicer in real life than on the site. The shoes arrived faster than I thought. Good experience all around. I would buy from Kicks Crew again.

This app always has great shoes at a fair price.

This app always has great shoes at a fair price. Their customer service is good and I never got fake shoes or anything wrong. I always check my order and they are always real. Thanks kicks crew... really like the app.

I have really good experiences buying my sneakers from Kickscrew

I have really good experiences buying my sneakers from Kickscrew. The delivery time isn’t very long at all. Especially since the items come from abroad. They always pack everything very well and often, extra laces come with the order. I truly like shopping with you guys. Thanks a lot!!

My Jordans came with a small tear on the side

My Jordans came with a small tear on the side. I'm a bit unhappy with my purchase. I will likely bring them to a shoe repair shop. Hopefully, they can fix the tear for me.

Kicks Crew Is Fraud & Deceptive Trade Practices Personified

I've filed complaints with my financial institution, the Federal Trade Commission's Bureau of Consumer Protection, The State of California's Attorney General's Office and the Better Business Bureau, because all of Kicks Crew's online reviews at the Better Business Bureau, Reddit & Pissed Consumer, all share the same fate. As seen in their endless horrible reviews, Kicks Crew takes your money, holds it forever, then weeks later may finally send you either used or counterfeit shoes, but most of the time, after several weeks go by, Kicks Crew finally says they can't fulfill your order at the price they advertised the shoes for and then, will only issue consumers a partial refund. Even it you get counterfeit or used shoes from Kicks Crew and want to return them, Kicks Crew will deduct an outrageous fee, from your refund, for returning them. In addition, customers who catch on quickly and cancel right away, Kicks Crew charges a 25% cancellation fee, for doing absolutely nothing. They are now demanding I drop my disputes and only then, will they process a 75% refund. What's even worse than that, is when I tried to resolve this with them and get a refund, I called Kicks Crew Customer Service Department at 833-278-**** and no one, could tell me what I ordered and how much I had spent. When I gave them my order number, they would pretend to look it up, but when I would ask them to tell me what I had ordered and how much was the purchase amount, Kicks Crew Reps became very hostile and proceeded to take sarcastic random guesses, telling me that I had ordered panties, underwear and bras, from a shoe store. Then Kicks Crew Reps proceeded to hang up on me, 25 times, repeatedly. This is a total scam and Kicks Crew is using deceptive trade practices and fraud, as their business model. Their online complaints are endless. I would highly recommend you run screaming from Kicks Crew and report them, to every possible agency, that you can. My nightmare started on February 19th, 2025, when I placed an order for tennis shoes, from Kicks Crew, which is an online shoe store, also featured on Shop. The shoes were $90.00, the shipping fees were $35.00 and the tax was $6.23 for a total of $140.23. I wholeheartedly believed the shoes were in stock and would be shipped promptly from Kicks Crew. The confirmation email from Kicks Crew stated, "Your order has been confirmed, and the seller is preparing it for shipment to our facility for authentication." That was very alarming, because it states Kicks Crew does NOT have any shoes at all and instead, is "attempting" to source shoes purchased from them, from God knows where. I started searching for online reviews immediately after getting that email from Kicks Crew and that is when, every red flag went up and I emailed Kicks Crew on February 20th, 2025, to cancel my order and ask for a full refund of $140.23. Today is 2/25/25 and Kicks Crew, is demanding I cancel all my disputes for a refund of only 75%. They can kiss my ***

Ordered the Jordan 5's.

Ordered the Jordan 5's. Everything went really easy and simple. Shoes arrived earlier than expected. Packaging was perfect and shoes look great. Prices are good and there’s a wide selection. Will most likely order again.

Finding the right shoes took some time

Finding the right shoes took some time, and shipping them to Australia was even harder. But this turned out to be simple.

The sneakers are great, and they arrived

The sneakers are great, and they arrived on time as promised. I do wish the delivery was faster, but I understand that international shipping can take time. Everything turned out as expected, though I can't help but wish it was quicker. Patience is hard!

As a new customer, I had some

As a new customer, I had some worries about shipping, product quality, and more. I honestly thought that when I reached out through the main email, I wouldn’t get a real answer. Normally, it’s just a standard response. But to my surprise, Reymon was very quick to reply and went into detail about what I might face and what to expect. I am glad I decided to buy and look forward to more in the future.

Customer support was not good.

Customer support was not good. The shipping fees were really high (around $50). I ordered size 13 but ended up getting size 12, and they didn’t offer to exchange it for the correct size. They closed my request, saying I hadn’t replied when I actually did. I had to provide screen shots to show I did respond. They eventually reopened my issue. They sent an email saying I could return it, but I still haven’t received a return label. There are simpler websites to buy from that have lower shipping costs and better help. I wouldn’t suggest this company.

I read a lot of negative reviews that made

I read a lot of negative reviews that made me think about buying from a different store, but after getting my shoes (in great shape + WAY quicker than I thought), I’m really puzzled??? My order went super smooth! Perhaps some sellers had issues, but the person who sent me the cherry blossom converse did a fine job. If you’re hesitant about ordering from Kicks Crew, just go for it.

The first time I put on my Adidas Bold

The first time I put on my Adidas Bold, 2 of my friends commented on how nice they looked. I haven't come across this style in this color on any other site. Thanks, Kicks Crew, for your unique inventory, reliable, fast, delivery, and a good shopping experiance.

I was really pleased when I received my shoes!!

I was really pleased when I received my shoes!! They arrived in great shape and they’re very adorable and comfy!

I really like these shoes

I really like these shoes! I’ve always bought from Kicks Crew; the shipping cost is a bit high, but besides that, Kicks Crew is one of the better places to get your shoes. Sometimes, the shipping is slow despite the high cost, but it’s usually worth it.

I notice many complaints online about Kickscrew.

I notice many complaints online about Kickscrew. Some say you're not real or reliable. I view your company as part of my life; anyone who’s worth it can order and wait for the confirmation to be pleased. I’ve never been disapointed by Kickscrew. Everything arrives in fine shape. I really like Kickscrew. Keep it up.

Shipping took ages because DHL

Shipping took ages because DHL didn't deliver as hoped, but the item was just like they said. Thanks! Will buy again.

They are a real busyness

They are a real busyness with real product! I ordurd 2 pairs of shoes and overol, da experience was grate! Shipping usualy takes 2-3 weeks. Dey send order confurmashun and updats on da shipping and whereabouts. If you hav any questchuns, just email dem and they will respond. So far, I'm satisfied with da products and customer service!

I never got my Jordans or a refund

I never got my Jordans or a refund, and no one even bothered to email me to explain why my package never showed up.

This company is really not good

This company is really not good, especially if you're in the UK or Europe. They don't tell you about all the extra delivery costs, and even though they respond to emails quickly, they don't actually help much. I spent £600 on a pair of Alphafly 3 shoes that usually cost £286. I only bought them because Nike didn't have any in stock, but I didn't think I'd be overcharged! Plus, if they mess up your order, don't count on getting a full refund because they take 40% for returns.

The shoes I received were good

The shoes I received were good, but the packaging was disappointing. The box was damaged, and they were supposed to include limited edition DC Comics tissue paper, but only one sheet was included. Additionally, unlike my Reebok pairs, these didn't come with stickers.

Terrible customer service, misled

Terrible customer service, misled on the origin of my purchase, incurring unexpected £100 custom duties. Paid the fees, only to find out the shoes were sent back. Numerous attempts to contact them yielded no response. This business is a complete joke and appears to be a scam. Strongly advise against making any purchases from them.