Fareshope.com

While working with Duke, we faced many problems

While working with Duke, we faced many problems that made things hard. Iberia Airlines site didnt work, the 6 tickets had to be paid with two diferent credit cards, and it was a mess. Luckily, Duke stayed patient and guided me step by step to make sure everything was done. He kept his cool and helped calm down a very stressed customer, that was me. I would happily work with him again and surely tell others about him.

SCAM, don't give your card numbers

SCAM, don't give your card numbers....answers in another language than english or french, doesn't give tickets in the end

When you have staff like Eva who whent out of her way & really

When you have staff like Eva who whent out of her way & really got my problem & can see that not all people are good with Computers & the company should notice workers like Eva who took the time to help my family

This bussiness seems unreliable.

This bussiness seems unreliable. There is no way to log in and check your booking, no email with payment details or tickets. The phone numbers dont connect. I got an email with a reservation code, but when I reached out, they tried to add extra fees and said the flight was gone. Talked to a manager named “Al” who couldn’t give any proper booking details. Had to block my card and call my bank, and they also said this company looks suspicious.

Jasper was polite, calm, and very knowledgable

Jasper was polite, calm, and very knowledgable about how to apply credits, cancel a reservation, and use them for a different trip. He is GREAT. Thanks.

Scam company!!!!

Scam company!!!! The price shown is not the price you pay after payment. They say you need to pay three times more or they will deduct money for a refund. This was never mentioned before payment! Basically, I wasted 170!!! Is no one responsible for this???? Garbage!!!! Also, no luggage included, and that was not mentioned either!!! Any luggage!!!

Jasper was great, he was very friendly

Jasper was great, he was very friendly, really helpful, and knew a lot. I would definitely work with him again in the futur!

The company helped me with correcting

The company helped me with correcting my husband's name. His correct name is Charles Michael Oneil. Nico was very helpful. Thanks for fixing the mistake.

I faced a tough time

I faced a tough time, I reached out and Jasper was there to help me find a solution. He stayed calm the whole time.

I had a great time and I would definitely

I had a great time and I would definitely suggest this to my pals. The agent was very nice and helpful. Thank you Tyler for your servce.

Tyler Wood helped me tackle a major issue caused by Romeo White.

Tyler Wood helped me tackle a major issue caused by Romeo White. It cost me an extra $2000.00, but this trip was crucial for our 45th wedding anniversary. Tyler worked with me yesterday and today, and offered help for our future travels too. He mentioned he is also working on fixing the problem caused by Romeo White that cost me more than $2000.00. Tyler is a valued worker.

I purchased a ticket from PCM travel.

I purchased a ticket from PCM travel. Seth was the agent assisting me. He offered great customer support. He answered all my queries and worries.

Tyler did a great job

Tyler did a great job. He was very kind, responded to all my queries, and was very detailed. I’d suggest him to any of my family and friends for help! Thanks, Tyler! Great service.

Jasper Banks handled my call and put in extra

Jasper Banks handled my call and put in extra effort to arrange another booking. My young niece, who is a minor, decided last minute to come with us to Ireland. Since she couldn’t fly alone, Mr. Banks explored all options and made it work. He was polite, patient, and professional.

I booked a flight on May 2 with American Airlines

I booked a flight on May 2 with American Airlines. They took the money right away, but I got no emails about my flight. So, I called on July 29, and the agent, Jasper, said I was on standby because the ticket price went up due to a 1.5-hour delay in processing. This is not my fault, it's yours. I'm very angry about how this was handled. No one contacted me about this issue. I want someone to call me and explain. I feel like American Airlines is scamming innocent people. If no one contacts me, as a retired veteran, I will talk to authorities and warn my 5000 social media friends about this stressful experience. Reach out to me about this disturbing and stressfull time.

Fsreshope are Frauds

I won't advise anyone to book with them. I purchased a round trip ticket through them they took my money and issued the ticket for the departure and waited till 8 hrs before the return flight to indicate that they don't have a confirmation ticket for me. Which means that I cannot get to where I was going to have surgery. I paid for an additional flight , money gone. I will be charged for missing appointment, parking fees gone and all they want to give me is a partial refund or charge me additional twice as much as my total ticket cost at my expense. This company is a bait and switch company which is totally incompetent and fraudulent. I will advise anyone to look elsewhere for airline flights. If I could give negative stars they would get negative 5. They are also liars telling me the airline cancelled the flight, but not knowing that I spoke to the airline before calling them.they are dishonest, liars, frauds, thieves and do not care about traveling public.

Mr. Banks went above and beynd

Mr. Banks went above and beynd what enyone else would have tried to do. He not only gets 5 stars but an A+. It's peeple like him who make flying with AA a pleasure and a succes! Regards, Paul A. Pacheco

After early problems, Eva solved them

After early problems, Eva solved them all professionlly and with the patiance & kindness I could hope for.

Feed back for Zackey

Feed back for Zackey. I appreciate the help Zackey gave me today. He was very kink and generous,to call and confirm our appointment for me and my daughter.

Excellent support during a challenging time.

I was suddenly given the opportunity to attend a photo safari in Africa. We were less that 3 weeks out for flying. Zachary gave us all the possible options and priced them nicely! Great help during a challenging time. Thank you !

Eva was really nice and helpful

Eva was really nice and helpful. She helped us a lot during a tough time for our family. We're in town because my mom is sick, and Eva was patient while we sorted out the password reset and how to use our points. It would've been good if she could've given us a better rate since we're members, but she couldn't because of short notice.

Zachary Amazing and helpful

Zachary Is very helpful and wonderful, He have a strong commitment to customer satisfaction and success. Communication with him is always clear and transparent. His innovative approach has helped us stay ahead of the competition. Thanks to his customer-centric approach

feedback Zachary

Zachary. Wonderful personality. Patient, Compassionate. Knowledgeable. Very helpful. Well spoken. Easy to deal with.

Zachary

Zachary is a bery good worker he helped me a lot and he was patient . Zachary is a hard worker person and he did an amazing job

Zachary

My experience was very good, they have very good customer service and they answered all my questions. He was very kind and patient with me. Thank you very much for your great work.

feed back for zacry

thank you zacry for your help today.........you were very helpful.......we look forward to our family visit here in california this summer ...you are making mothers day a happy one for sevsral moms cousins and grand mas excellent service...cheers....

Tyler Wood is absolutely a pro

Tyler Wood is absolutely a pro. Hard worker, problem-solver, real champ! He put in over two hours to sort our travel. Really nice, friendly guy. Big help. Happened on May 8, 2024.

Feedback for Zachary

Zachary is a personable, professional, and efficient employee. I am blind and he was very patient with me. He is an asset to your company for his excellent service.

Feed back for Zachary

Spoke with Zachary on the 5tj of May and was having trouble understanding what he was explaining to me and my husband. He kept his patients and remained very pleasant with us in explaining what should have been very easy for us to get. I apologized to him when the light bulb finally came on and we understood what he was saying. He even called us backto help with our e ticket and get us all checked it. He was a joy to work with and a great asset to your company.

zachary

zachary was helpful. he was very nice on the phone and took a lot of time with me. Was pleasant to talk to.